Last updated: January 21, 2026
Voltereo is a trading name of Evoza Ltd, registered in England and Wales (Company Number 16340000). Voltereo operates this website and store to provide you with a curated shopping experience (the "Services"). Evoza Ltd is the legal entity responsible for all transactions, payments, and operations.
This Privacy Policy explains how we collect, use, and share your personal information when you use our website, services, or communicate with us. By using our Services, you agree to the practices described in this Privacy Policy.
We collect information to provide, maintain, and improve our Services. This may include:
Contact Information: name, billing/shipping address, phone number, email.
Financial Information: payment card details, transaction information, payment confirmations.
Account Information: username, password, preferences, settings.
Transaction Information: orders, returns, exchanges, wishlists, product views.
Communications: emails, messages, or support inquiries.
Device & Usage Information: IP address, browser, device type, cookies, and interactions with the website.
We collect information directly from you, automatically through the website, or from service providers working on our behalf.
We may use your personal information to:
Provide & Improve Services: process orders, manage accounts, handle returns, personalize your experience, and communicate important updates.
Marketing & Promotions: send emails, messages, and advertisements. You may opt out at any time.
Fraud Prevention & Security: authenticate accounts, prevent fraudulent activity, and comply with laws.
Customer Support: respond to inquiries and provide support.
Legal & Compliance: meet legal obligations, enforce our terms, or respond to legal requests.
We may share personal information with:
Shopify and other service providers for payment processing, analytics, IT management, shipping, and fulfillment.
Business partners for marketing or advertising purposes, consistent with applicable law.
Corporate affiliates or during business transactions (mergers, acquisitions).
Legal authorities as required by law or legal process.
Your data may be processed or stored outside your country. Any transfers from the UK or EEA will use recognized mechanisms such as Standard Contractual Clauses to ensure adequate protection.
Depending on your location, you may have rights to:
Access, correct, or delete your personal information.
Restrict or object to processing.
Withdraw consent where processing is based on consent.
Opt-out of targeted advertising.
Request portability of your personal information.
To exercise your rights, contact us at the details below. We will not discriminate against you for exercising your rights.
We implement reasonable measures to protect your information. We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.
The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect information from children.
For questions or to exercise your rights:
Email: support@voltereo.com
Address: 71-75 Shelton Street, London, ENG, WC2H 9JQ, UK
Voltereo is a trading name of Evoza Ltd, registered in England and Wales (Company Number 16340000). All orders and payments are processed by Evoza Ltd.